Embracing quality assurance is the gateway to an excellent customer experience. Your business irrespective of the category must embrace quality assurance as one of its core foundations. Customers are increasing if not already aware of their needs and spoilt for choice. The market has been saturated by similar products and the abundance of these …

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In the pandemic environment its important to leverage on technology to deliver services to your customers In less than 2 years the customer service industry has been forced to evolve quite fast in order to embrace the ever-changing demands on different products on the market. Products and services have become accessible online therefor,  service providers …

Work from home strategies Read More »